Support Outsourcing

Our Services

We optimize support operations for organizations of all sizes, ensuring continuous service delivery, cost efficiency, and improved workflow management.
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1Point1/ Services

Every customer interaction is a chance to make an impression. By offering multilingual, caring support across 20+ languages, you ensure customers always feel understood. With availability across every channel, you turn service into loyalty.
Keeping your platform safe doesn’t have to be complicated. With AI-powered tools and expert support, you can spot risks before they become problems.
Every order is a promise to your customer. By powering your logistics with efficiency and speed, you cut delays and ensure reliable delivery. With better inventory control and fulfillment, you stay one step ahead of demand.
Technology should empower, not intimidate. With digital and AI-driven solutions, we turn complex processes into simple opportunities to improve. The result is innovation that feels natural and growth that feels sustainable.
Numbers tell your story, we make sure it’s the right one. With expert-led finance and accounting services, you remove the complexity that slows teams down. Accuracy, compliance, and efficiency come together to keep your business secure and scalable.
Creating is your superpower, managing the tech is ours. We handle the tools, the setup, and the systems so you can focus on what you do best. Together, we’ll grow your earnings and expand your brand’s impact.
Handling medical and billing records for claims or litigation doesn’t have to be overwhelming. We take care of everything, retrieval, summaries, timelines, and billing insights, so your team can focus on winning cases.

Support you can trust, expertise you can rely on.

For more than 16 years, we’ve partnered with startups and enterprises to create digital support experiences that are efficient, reliable, and trusted.
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5000+
Employees.
16
Years of expertise.
9
Global offices.
70+
Clients.
4
Continents.
200m+
Transactions annually.

Industries that choose 1Point1

Telecom & Media
Travel, Tourism & Hospitality
E-commerce & Retail
Gaming & Entertainment
Record Retrieval
BFSI

When you choose 1Point1 you get:

Industry expertise
Fast & reliable execution
Unmatched accuracy
Scalable solutions
Technology-powered efficiency
Uncompromised data security
Future-proof your business today
Let us be your partner in building a resilient, scalable, and efficient organization for the future.
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