Litigation Support Solutions

Medical Record Retrieval –
Support Services

Streamline your retrieval operations with our end-to-end medical record support
services. From new order entry to follow-ups and indexing, 1Point1 handles every touchpoint with
accuracy, speed, and HIPAA compliance.

Let’s Talk

What’s included in Medical Record Retrieval Support?

  • New order entry
  • Subpoena preparation
  • Sending out custodian packets
  • Coordinating follow-ups
  • Making fee payments
  • Intake and indexing
Why companies
choose 1Point1

With 16 years of expertise delivering exceptional results, here’s why 70+
clients choose us.

End-to-end medical retrieval support under one roof
HIPAA, ISO 27001 & SOC 2 Type II certified for compliance and security
24/7 retrieval team with multi-layer QA process
Designed for scale: handles 2M+ pages/month
200+
Dedicated
retrieval
specialists
99% Accuracy
rate on verification & indexing
2M+
Pages
processed
monthly
48
hours
average
turnaround

Medical Record Retrieval –
Support Services

Our process spans 7 interconnected retrieval tasks to ensure  
speed, accuracy, and compliance at every stage.

01/6
New Order Entry
  • Start retrievals right
Authorization and
Subpoena Prep
  • Ensure all legal documents  covered
Serve Legal Documents
  • Via fax and email
Records Receipt
Processing
  • Clean intake  of Records
Expediting & Follow-up Calls
  • We stay on top it, so you don’t
Invoice Processing /
Payment
  • Smooth handling of fee check payments
Medical Records
Indexing
  • Every page, labeled and searchable