Medical Record Retrieval Support
Managing medical and billing records for legal or insurance claim purposes can be time-consuming and error-prone. Our comprehensive services cover the entire spectrum, from record retrieval and detailed summaries to chronologies and billing insights, ensuring clarity, compliance, and faster case resolution.
billing summaries
What's included in our Medical Records
& Litigation Back office Support?
We bring all critical microservices together under one offering to streamline the medical record retrieval
and review process. Whether it’s retrieving records, organizing them chronologically, summarizing key
medical information, or billing data, our HIPAA-compliant workflows and trained experts handle it all.
Below you’ll find the individual microservices that make up our comprehensive litigation back office
support offering. Click any to learn more:
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Contact us to see how we cansupport your litigation needs.
We support end-to-end medical record operations, including:
- Organizing and structuring retrieved medical records
- Preparing clear medical summaries for client delivery
- Creating chronologies and timelines for easier review
- Billing summaries and invoice interpretation
- Quality checks to ensure completeness and accuracy
Our teams help retrieval companies streamline the post-retrieval workflow so they can deliver faster and more reliably to their legal or insurance clients.
Our documentation specialists follow standardized SOPs aligned with medico-legal requirements. Each record set undergoes:
- Multi-layer quality review
- HIPAA-compliant handling
- Structured formatting for clarity
- Cross-verification of treatment dates, providers, and events
This ensures consistent, error-free summaries and chronologies your clients can trust.
Yes. We are built for scale. Whether your team handles low-volume daily requests or large batches of records, we can expand capacity quickly. Our flexible staffing model ensures rapid turnaround even during case spikes, seasonal surges, or mass-tort workloads.
By taking over the time-consuming post-retrieval processes such as organization, summarization, chronology building, and billing reviews, we shorten your workflow. This allows retrieval companies to:
- Deliver client-ready documentation faster
- Reduce backlog
- Improve turnaround times
- Reallocate in-house staff to higher-value operations
The result: quicker deliveries and happier downstream clients.
Absolutely. All medical data is handled under strict compliance standards:
- HIPAA-compliant workflows
- ISO/IEC 27001 certified security
- Role-based access controls
- Encrypted systems and protected delivery processes
These safeguards ensure safe handling of PHI and complete confidentiality for retrieval companies and their end clients.