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Trust & safety

Protect your platform with smarter moderation

Focus on what matters—use AI and expertise to ensure compliance, reduce risk, and maintain a secure digital space.

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Our approach

We integrate AI-driven insights with human expertise to tackle your trust and safety challenges.
Minimize manual content review & high time consumption by 50-70%.
Ensure data integrity through advanced trust validation & real-time tracking.
Bridge AI-human gaps for nuanced cases like regional trends and meme moderation.
Trust & safety

Where AI meets human insight for trusted content moderation

Content Moderation
AI-powered content moderation for platform’s digital safety
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Fraud and Scam Detection
Built for social media, eCommerce, gaming, and streaming platforms.
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UGC Moderation for Social Media
Ensure safe, compliant, and engaging content
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Video Moderation
Ensure safe, brand-aligned content with expert-led
video moderation services
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How it works

Step 1

Intelligent preprocessing

Videos are segmented into 0.2-0.4 second frames for detailed analysis.
AI pre-screens content, allowing moderators to focus only on essential footage.

Step 2

AI-powered triage

AI prioritizes high-risk content using advanced scoringand clustering methods.
Moderators receive clear, actionable insights to streamlinedecision-making.

Step 3

Human annotation

Moderators validate AI annotations, refine accuracy, and escalate complex cases.
Focus remains on flagged, high-priority content, reducing decision times significantly.

Step 4

Trust validation

Real-time scoring tracks moderator accuracy, creating a continuous feedback loop to enhance AI models.
Ensures consistency, reliability, and compliance across all reviews.

Real-time protection for every platform

Social Media

Social media platforms

Foster safe, compliant online communities with proactive content moderation.

Streaming

Streaming services

Ensure seamless, real-time video moderation for a secure viewing experience.

Gaming platforms

Gaming platforms

Mitigate risks with AI-powered, real-time content moderation.

Ecommerce

E-commerce platforms

Safeguard product listings and user interactions from harmful content.

Start protecting what matters

Contact us today to learn more about how our Trust & Safety solutions can safeguard your platform’s reputation while enabling seamless user experiences.

FAQs
1. What services are included under 1Point1’s Trust & Safety offering?

We provide a full range of trust and safety services including:

  • AI-powered content moderation across text, images and video. 
  • Fraud and scam detection for platforms including gaming, e-commerce and social media. 
  • User-Generated Content (UGC) monitoring and moderation to ensure brand safety and compliance. 
  • Real-time trust validation, tracking moderator accuracy and feedback loops into AI models.
2. How does 1Point1 combine AI and human expertise in Trust & Safety?

Our hybrid model works like this:

  • AI pre-screens and scores content or behaviour, prioritising high-risk items. 
  • Human moderators then review flagged cases, handle nuance and regional context. 
  • Continuous feedback loops let human decisions retrain AI models, driving more accuracy and efficiency.
3. Which industries and platforms can benefit from this service?

You’re covered if you run or support:

  • Social media or streaming platforms needing safe, moderated user experiences. 
  • Gaming, e-commerce, marketplaces or digital communities where user behaviour and trust matter. 
  • Brands where reputation, compliance and user trust are key competitive advantages.
4. Why is Trust & Safety essential for digital businesses today?

Because safety and trust are directly tied to growth:

  • When users feel safe, engagement, retention and advocacy go up. 
  • Regulator scrutiny, data breaches and harmful content all pose reputational, legal and financial risk. 
  • A proactive trust-and-safety strategy becomes a differentiator, not just a cost centre.
5. How quickly can 1Point1 scale trust & safety services, and what kind of flexibility is offered?

We offer flexible, scalable services that can adapt to your volume, language and modality needs. Because our model is built on AI + global delivery, we can ramp up content moderation, fraud detection or UGC oversight without long lead times.

This means you can respond to surges (e.g., new product launch, sudden user growth) while still maintaining quality, compliance and speed.