Mumbai, India, 3 December 2025: One Point One Solutions Limited (NSE: ONEPOINT), a leading provider of technology-enabled Business Process Management (BPM) and AI-driven customer experience solutions, today announced a major strategic account addition with Ducati India, the iconic Italian premium motorcycle manufacturer. This collaboration reinforces One Point One Solutions’ growing stature as the preferred AI-integration partner for global enterprises across diverse industries
As part of this engagement, One Point One Solutions has signed a Letter of Intent (LOI) to deploy an Agentic AI–powered Web Chat solution that enables real-time, context-aware, and deeply personalised customer interactions. Built to enhance both pre-purchase and post-purchase journeys, this AI-led capability aims to create more meaningful engagement for Ducati’s existing customers and prospective buyers in India.
This strategic win not only deepens One Point One’s presence in the automotive sector but also showcases a pioneering India-driven AI use case that can be scaled globally across Ducati’s international OEM ecosystem. The partnership aligns closely with the increasing adoption of AI-led automation, intelligent customer engagement, and secure interaction platforms among multinational brands.
Bringing together sales augmentation expertise and advanced AI capabilities, One Point One Solutions will support Ducati India in enhancing digital touchpoints, improving customer responsiveness, and driving measurable outcomes through technology transformation.
Commenting on the development, the company highlighted that its enhanced compliance frameworks, strong governance mechanisms, and globally aligned processes continue to make it the trusted long-term transformation partner for fast-growing enterprise brands across BFSI, retail, edtech, automotive, and consumer sectors.
About One Point One Solutions Ltd.
One Point One Solutions (NSE: ONEPOINT) is a full-stack solutions provider across BPM, KPO, IT Services, Technology & Transformation, and Analytics. With strong global presence and deep expertise across technology, accounting, digital transformation, and analytics, the company serves a wide variety of industries. Its wholly-owned US subsidiary, alongside the acquisition of ITCube Solutions, has expanded its footprint across the United States, Europe, the Middle East, and APAC. Led by Founder-Chairman Akshay Chhabra, One Point One Solutions operates with a 5,600+ strong workforce, offering scalable, AI-enabled, and customer-centric solutions to a rapidly growing client base.