Define
- Solutions Design
- Project Kick Off Meeting
- Draft SOW
- Due Diligence/Requirement Gathering
- Due Diligence Day Wise Schedule Detailed Process Scope
- Due Diligence Report Out & Sign Off
- High Level Transition Plan
- Project Kick Off
- High Level Transition Plan
- Due Diligence Report Out
- Define Phase Toll Gate
Design
- Project Planning Workshops
- Resourcing
- Technology/Network Setup
- ODC Audit
- Finalize BCP plan
- Knowledge Transfer Plan
- Detailed Transition Plan
- Training Plan
- Detailed Transition Plan
- IT Solution Document
- Finalize BCP Solution
- Design Phase Toll Gate
Develop
- Knowledge Transfer
- Application Access Testing & Pre Process Training
- Process Documentation
- Quality Check Plan
- SLA Measurement Plan
- BCP Plan Creation, Sign Off, Volume Ramp Up Success Criteria
- Training Assessment & Certification
- SOW Sign Off
- Ramp Up Success Criteria
- Develop Phase Toll Gate
Demonstrate
- Week On Week Ramp Up
- Performance Dashboard
- Process Risk Review
- Process Improvement Opportunities
- BCP Testing
- Go-Live Sign Off
- Transition VOC
- Ramp Up Success Criteria Met
- Demonstrate Phase Toll Gate
Deliver
- Transition Case Study
- Handover From Transition To Delivery
- Ongoing BAU Governance
- FTE Baselining
- SLA Baselining
- BCP Testing
- Transition Case Study Including Learning & Best Practices
- Transition VOC
- Deliver Phase Toll Gate
