Revenue more than doubles, rising 129% YoY, in the first full quarter of Netcom BCC consolidation,
while ResolX scales Resolution-as-a-Service across enterprise operations.
Mumbai, 12 August 2026: 1Point1 Solutions (NSE: ONEPOINT | BSE: 544748) a global, AI-powered customer experience and enterprise operations company, announced its financial results for the quarter ended June 30, 2026. The Company reported revenue from operations of ₹158.32 crore for Q1 FY27, compared with ₹69.01 crore in Q1FY26 a growth of 129.4% year-on-year and 64.6% quarter-onquarter. Profit for the period stood at ₹16.31 crore, up 72.8% from ₹9.44 crore in the corresponding quarter last year. EBITDA for the quarter was ₹39.38 crore, up 91.5% year-on-year, at a margin of 24.9%.
Q1FY27 is the first full reporting period to reflect the Company's dual growth engines operating at scale: the global human services engine, now strengthened by the full-quarter consolidation of Netcom BCC, the Company's Latin America acquisition and the agentic AI engine, powered by ResolX, a 1Point1 company, through its Resolution-as-a-Service (RaaS) model. As automation increases, the Company's revenue mix shifts toward higher-margin AI, orchestration and outcome-linked models, while human expertise moves toward more complex, judgment-led work.
EBITDA margin for the quarter reflects the consolidation of Netcom's delivery mix, while finance costs of ₹8.12 crore (Q1 FY26: ₹1.85 crore) primarily reflect acquisition-related borrowings. Prior-period figures are not directly comparable, as Q1FY27 is the first quarter to include Netcom BCC for the full period.
Financial Highlights (In ₹ Crores, except EPS):
BUSINESS HIGHLIGHTS - Q1 FY 2026-27:
The results come as the customer experience industry undergoes a structural shift: enterprises are moving beyond fragmented, point-solution AI toward integrated intelligence that combines AI, human expertise, domain depth and operational execution. 1Point1's strategy anticipates this shift, helping enterprises move from managing activity to achieving agreed, measurable outcomes, as captured in the Company's narrative, “From Conversations to Resolutions.”
GROWTH STRATEGY & FY 2026-27 OUTLOOK:
Following a strong start to FY27, with Q1 revenue from operations of ₹158.32 crore, the Company expects to sustain its growth momentum through the remainder of the financial year. 1Point1 Solutions is targeting approximately 2x year-on-year revenue growth for FY27, while maintaining its current operating metrics.
Speaking on the performance, Mr. Akshay Chhabra, Chairman and Managing Director, 1Point1 Solutions Limited, said: “Q1FY27 is the first quarter in which both of our growth engines are visible at full scale- global human services, now deepened by Netcom BCC, and agentic AI through ResolX; and revenue has more than doubled year-on-year as a result. Agentic AI is resetting the starting line in customer experience, and we come to it with 8,000 people, 100+ enterprise logos and two stock-exchange listings. Our focus is disciplined: automate the routine, elevate the human, and be accountable for resolution, not activity. That is what it means to be Wired for Outcomes and it is why we enter FY27 with greater scale, capability and addressable opportunity than at any point in our history.”
About 1Point1 Solutions Limited: :
1Point1 Solutions (NSE: ONEPOINT | BSE: 544748) is a global, AI-powered customer experience and enterprise operations company. Founded in 2008 and headquartered in Mumbai, India, 1Point1 Solutions brings together 8,000+ professionals across 10 delivery centres on 4 continents, combining human expertise, agentic AI, domain depth and global delivery to transform customer and enterprise operations and deliver measurable outcomes. 1Point1 Solutions serves enterprises across complex and regulated industries, with capabilities spanning customer experience, digital transformation, finance & accounting, trust & safety, records & retrievals and technology-led enterprise solutions. Through its dual growth engines of global human services and agentic AI through ResolX, the Company moves enterprises from conversations to resolutions. 1Point1 is Wired for Outcomes.
About ResolX:
ResolX, a 1Point1 company, is the agentic AI platform powering Resolution-as-a-Service (RaaS) for enterprise customer operations, operated through 1Point1 Technology Labs Pvt. Ltd., a subsidiary of 1Point1 Solutions. Resolution-as-a-Service is an operating and commercial model in which AI agents, workflows, enterprise systems, governed data and human experts are orchestrated by one accountable partner to complete an agreed customer or business outcome. ResolX delivers AI that acts, orchestrates, and resolves, not just answers, across voice, chat, email, and digital channels, in complex, domain-intensive, and regulated workflows.