Mumbai, India, 22 January 2026: 1Point1 Solutions Ltd (1Point1), a leading provider of AI-driven business process management (BPM) solutions, has been conferred with three prestigious awards at the Elets AI Summit 2026, held in New Delhi. This summit recognised organisations that are driving meaningful, scalable adoption of artificial intelligence across industries.

At the summit, 1Point1 Solutions was recognised in three categories :

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• Customer Experience AI Solution of the Year
• AI-Powered Analytics Solution of the Year. 
• AI Leader of the Year 

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The awards were presented by eminent industry leaders and policymakers and were received on behalf of the company by members of its senior leadership team.

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These recognitions underscore 1Point1 Solutions consistent focus on building enterprise grade, outcome driven AI solutions that enhance customer experience, strengthen analytics capabilities and enable smarter, data-led decision making for organisations, globally.

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The awards also reflect the company’s sustained investments in Generative AI, intelligent automation and advanced analytics, backed by robust delivery frameworks and deep domain expertise. Together, these capabilities enable 1Point1 Solutions to deliver measurable business outcomes, operational agility and long-term value for clients across sectors such as BFSI, healthcare, retail, telecom and technology.

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Commenting on the achievement, Mr. Akshay Chhabra, Chairman & Managing Director, 1Point1 Solutions, said: “These awards are a strong validation of the depth and maturity of our AI capabilities. More importantly, they recognise our ability to translate advanced technologies into tangible business impact. At 1Point1 Solutions, our focus remains on embedding responsible, scalable AI into core service delivery enhancing efficiency and customer experience. This recognition reinforces our commitment to helping clients across geographies drive sustainable value through technology led transformation.”

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The awards were presented following a rigorous evaluation of AI-led solutions, assessing innovation, scalability, governance and real-world impact. This recognition further strengthens 1Point1 Solutions position as a trusted AI transformation partner for enterprises seeking operational excellence and long term growth in an increasingly intelligent, digital-first economy.

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About 1Point1 Solutions Limited:

Founded in 2008, 1Point1 Solutions Limited (1Point1) is a publicly listed, India-headquartered customer experience and operations management company with over 16 years of delivery expertise. The company operates nine global delivery centres and employs more than 6,000 professionals, serving clients across the US, Europe, Asia, and India.

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1Point1 offers services across Customer Experience Management, Digital Transformation and Automation, Finance & Accounting Outsourcing, Trust & Safety, Supply Chain and Operations Management, Creator Economy Support and Medical Records and Litigation Support, working with enterprises in banking and financial services, fintech, e-commerce, healthcare, manufacturing, legal, construction and more.

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Backed by strong operational expertise and a growing GenAI and automation stack, 1Point1 is building a globally integrated, AI-first BPM platform anchored in deep domain knowledge and a multi-shore delivery model.

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