Jeshtal Sheth
Jeshtal Sheth serves as the Assistant Vice President of Sales for the United States at 1Point1 Solutions. In this strategic growth role, he is responsible for driving new business acquisition and cultivating strategic partnerships across the North American market. Mr. Sheth adopts a consultative approach, guiding enterprise clients on how to leverage 1Point1’s suite of solutions to enhance service quality, maximize productivity, and unlock long-term operational value.
With professional experience spanning over two decades in the Business Process Management (BPM) and Customer Experience (CX) sectors, Mr. Sheth brings a distinct advantage to business development: a deep foundation in delivery. Unlike traditional sales leaders, he spent a significant portion of his career leading large-scale operations, solution design, and complex transitions. This operational pedigree allows him to offer practical, reality-tested solutions rather than theoretical promises, ensuring that the strategies he proposes are executable and scalable.
As AVP of Sales, Mr. Sheth’s mandate focuses on several key strategic areas:
- New Business Incubation: He leads efforts to identify and capture opportunities in untapped markets, translating client pain points into tailored service models.
- Process Excellence & Automation: As a Certified Lean Six Sigma Black Belt, he integrates process rigor and automation strategies into his proposals, ensuring clients achieve measurable efficiency gains.
- Solution Design & Transition: He bridges the gap between sales and operations, overseeing the architectural phase of large programs to ensure seamless implementation.
- Digital Transformation: He advises clients on modernizing their CX operations, helping them navigate the shift from legacy systems to digital-first environments.
Mr. Sheth holds a Master’s degree in Business Administration and a Bachelor’s degree in Physics and Acoustics. This unique academic background combines scientific analytical rigor with commercial strategy, enabling him to dissect complex business problems with precision.