Carl Ambrose
Carl Ambrose serves as the Chief Technology Officer at 1Point1 Solutions, where he is the principal architect of the company’s technology vision and digital roadmap. In this strategic role, Mr. Ambrose is responsible for designing and deploying scalable platforms and modern architectures that underpin the company's global service delivery. He champions the integration of advanced technologies to create solutions that not only enhance operational efficiency but also fundamentally improve how clients serve their end customers.
With a distinguished career spanning over 30 years in the technology and telecommunications sectors, Mr. Ambrose possesses a rare blend of deep technical expertise and executive leadership. He has successfully led large-scale transformation programs across diverse industries, including Finance, Telecommunications, IT Services, and Product Development. Prior to his current role, he co-founded TGC Technologies (The Gamification Company), a specialist consulting firm focused on behavioral transformation and digital engagement, underscoring his ability to drive innovation from concept to commercial reality.
As Chief Technology Officer, Mr. Ambrose’s mandate focuses on several critical areas of technical governance and innovation:
- Technology Transformation & Strategy: He leads the enterprise-wide technology strategy, driving the adoption of cloud-native architectures and ensuring that the company’s infrastructure is agile enough to support rapid global expansion.
- Product & Platform Design: He oversees the development of proprietary platforms and customer-facing solutions, focusing on "tech-enabled" services that differentiate 1Point1 in the competitive BPM landscape.
- Global Infrastructure Management: He manages the complex enterprise infrastructure required to support operations across multiple geographies, ensuring robust security, high availability, and seamless connectivity.
- Innovation & Digital Delivery: Drawing on his background in gamification and digital consulting, he drives the implementation of next-generation tools that enhance user engagement and process automation.
Mr. Ambrose has a proven track record of delivering complex, high-stakes initiatives for major global organizations. His portfolio of past successes includes leading transformation projects for industry giants such as Vodacom SA, MTN SA, Telstra, Foxtel, and DSTV. He has also held senior operational leadership positions at Tata Tele Services, Virgin Mobile India, and TCS, where he honed his ability to align technology investments with business performance.