on the floor
The CLM Annual Conference took place April 9–11, 2025, at the Gaylord Texan Resort & Convention Center in Grapevine (Dallas), Texas.
It drew over 1,200 industry professionals, featuring more than 95 educational sessions and 300+ speakers, including keynotes, roundtables, hot takes, and community breakout meetings.
Event highlights included immersive networking socials, from a golf scramble at the Dallas Cowboys Golf Club and community service with the North Texas Food Bank, to an evening tailgate-themed mixer at Glass Cactus, blending professional enrichment with memorable connections.
Showcased
1Point1 took the stage as more than a vendor—we were a transformation partner.
We spotlighted our deep compliance knowledge and automation-driven CX enhancements—leveraging AI for seamless claims processing, sophisticated back-office operations, real-time analytics via ITLytics, and empathetic omnichannel experiences.
Our team hosted strategic one-on-one sessions, offering tailored dialogue and immediate value for BFSI leaders.
asked us
In a meaningful exchange, professionals probed:
- How can our page summarization and automation tools accelerate claims review and resolution?
- In which areas does GenAI drive the most impact - accuracy, insights, or customer experience?
- How do we preserve empathy while introducing automation into claims workflows?
- And how does our global footprint support scalable, multilingual service?
