on the floor
The CLM Annual Conference took place April 9–11, 2025, at the Gaylord Texan Resort & Convention Center in Grapevine (Dallas), Texas.
It drew over 1,200 industry professionals, featuring more than 95 educational sessions and 300+ speakers, including keynotes, roundtables, hot takes, and community breakout meetings.
Event highlights included immersive networking socials, from a golf scramble at the Dallas Cowboys Golf Club and community service with the North Texas Food Bank, to an evening tailgate-themed mixer at Glass Cactus, blending professional enrichment with memorable connections.
Showcased
1Point1 took the stage as more than a vendor—we were a transformation partner.
We spotlighted our deep compliance knowledge and automation-driven CX enhancements—leveraging AI for seamless claims processing, sophisticated back-office operations, real-time analytics via ITLytics, and empathetic omnichannel experiences.
Our team hosted strategic one-on-one sessions, offering tailored dialogue and immediate value for BFSI leaders.
It was a privilege to spend time exploring the future of our industry with you. Your insights, questions, and transparency shaped the event, and we walked away inspired by the critical themes that emerged from our conversations on the floor.
Here is a look back at the meaningful discussions we had together:
- How can our page summarization and automation tools accelerate claims review and resolution?
- In which areas does GenAI drive the most impact - accuracy, insights, or customer experience?
- How do we preserve empathy while introducing automation into claims workflows?
- And how does our global footprint support scalable, multilingual service?
