Turning Complex Data Into Clear Business Decisions

Discover how 1Point1 built a multi-tenant Business Intelligence platform that unified siloed data sources, enabled fast reporting, and delivered configurable dashboards to improve performance, governance, and decision-making.

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THE CHALLENGE:

Inability to Scale Insights. Governance Gaps.
Delayed Decisions.

Limited Account Servicing Capacity

Inability to service multiple customers’ accounts simultaneously.

No Clear View of Risk & Efficiency

Difficulty in identifying business risks and departmental efficiency.

Disconnected Data Sources

Failure to capture data from multiple sources and accounts.

Weak Data Governance

Improper data management and governance created operational gaps.

Slow, Delayed Decisions

Decision-making delayed due to lack of accurate, accessible data.

Unlocking Faster Reporting, Visibility, and Control

The client is one of the biggest medical equipment manufacturers in the U.S., based in Columbia, South Carolina, and also provides RFID technology and software development systems for healthcare institutes.

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To address delayed decision-making and disconnected reporting systems, 1Point1 built a centralized Business Intelligence platform that unified multi-source data into one structured analytics environment. The solution enabled teams to create charts and reports using an intuitive query builder, publish insights across departments, and standardize performance tracking through configurable dashboards—improving visibility, governance, and speed across the organization.

How 1Point1 Helped

1Point1 enabled the client to move from delayed reporting and disconnected systems to a streamlined BI environment where users could quickly create data visualizations and reports using pre-designed charts, significantly improving productivity.

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By delivering attractive dashboards and configurable visualizations, teams gained the ability to analyze data more effectively and make informed decisions with greater speed and confidence. The solution also improved efficiency in servicing multiple customers through scalable data analytics, directly supporting customer retention and repeat business.

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With user-defined dashboards, configurable data and chart properties, and structured reporting workflows, the organization was able to identify business risks earlier, improve governance, and reduce operational blind spots across departments.

Measured performance.
Unmistakable business value.

100%

Self-Serve Reporting

End users create charts and reports independently using the query builder and templates.

50+

Configurable Visualizations

Dashboards support user-defined chart properties and multiple report formats for deeper analysis.

10+

Data Sources Unified

Multiple sources and customer accounts are consolidated into one structured BI environment.

24/7

Report Accessibility

Published insights and dashboards remain available across teams for faster decisions and alignment.

More about the business solution

To scale analytics across multiple customer accounts while strengthening governance and reporting accuracy, 1Point1 developed a robust, multi-tenant Business Intelligence solution designed for enterprise visibility and repeatable decision-making. Built to securely handle multiple customer databases, the platform removed operational friction caused by fragmented reporting by enabling end-users to generate charts and reports directly through a built-in query builder and pre-designed visualization templates. Teams could not only create insights quickly, but also publish and share reports across departments, improving cross-functional alignment and ensuring everyone worked from a consistent source of truth. With fully configurable dashboards, user-defined chart properties, and structured analytics workflows, the solution helped leadership identify business risks earlier, measure departmental