Remote Teams, Real-Time Results
A global inside sales leader rapidly deployed a remote call center with 1Point1’s support, streamlining lead generation and maintaining high-touch executive outreach.
1Point1 collaborated closely with the client to design a custom remote call center.
Provided end-to-end support including:
- Team recruitment and training
- Dialer and system integration
- Operational planning and execution
Ensured crystal-clear call transfers and professional communication standards.
Enabled faster lead qualification, real-time performance tracking, and scalability within a secure framework.
- Set up a fully functional remote call center from the ground up.
- Maintained high call quality and ensured data security.
- Rapid system integration and team scaling helped the client accelerate performance and achieve lead generation goals.
Impact Your Customers Can Feel
for new agents.
With 1Point1’s BPM and digital execution capabilities, the global inside sales leader launched a high-performing remote call center that delivered measurable results.
The solution was driven by performance KPIs, transparent reporting, and seamless system integration, all managed within a flexible remote work environment.
With over 16 years of CX and DX experience and a team of 5,000+ professionals across 9 global locations, 1Point1 enables clients to scale fast, stay agile, and achieve their customer engagement goals with precision.