From Complex Data to Clear Decisions

1Point1 empowered a leading U.S. medical manufacturer with a scalable BI tool that simplified account management, enhanced visibility, and supported rapid decision-making across departments.

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THE CHALLENGE:
Managing Growth with Data Blindspots
Difficulty servicing multiple healthcare accounts efficiently.
Fragmented data sources limited operational insights.
Delayed, uninformed decisions due to weak data governance.
Poor visibility into risks and departmental performance.
Custom BI Platform for Dynamic Analytics

1Point1 deployed a powerful, tailored business intelligence system:

• Built-in query builder for fast, no-code reporting.

• Multi-tenant architecture for secure account-level data access.

• Interactive dashboards configurable by user role.

• Shareable reports across departments for greater collaboration.

• Scalable system with future-ready integrations for healthcare providers.

How 1Point1 Helped

The implementation of the BI tool led to:

• Faster, more informed decision-making across teams.

• Enhanced productivity with visual data reports.

• Streamlined customer account analysis.

• Better risk detection and response capabilities.

• Strengthened customer relationships and retention.

CX You Can Quantify &
Impact Your Customers Can Feel
60%
Increase in Report Generation Speed
40%
Improved Customer Account Visibility
35%
Boost in Productivity
25%
Reduction in Risk Blindspots
More about the business solution

With deep domain expertise in data transformation and analytics, 1Point1’s team created a BI tool that merged data governance, visualization, and multi-account reporting into one user-friendly platform. The solution continues to evolve with the client's needs and supports wider adoption across healthcare institutions.