Data-Led Sales. Compliance by Design.
1Point1 empowered a capital markets organization with analytics-driven sales training, compliance monitoring, and performance visibility, resulting in smarter selling and stronger governance.
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THE CHALLENGE:
Performance Gaps, Compliance Risks
A capital markets firm struggled with inconsistent sales performance across teams.
Associates lacked specialized product knowledge and effective selling strategies.
Compliance adherence varied due to a lack of real-time oversight and accountability.
Fragmented data and minimal performance analytics hindered visibility into trends and improvement areas.
The organization needed a sustainable, scalable solution that balanced growth with regulatory alignment.
Integrated Training & Oversight Model
- 1Point1 deployed a tailored training program focused on product understanding and enhanced selling techniques.
- Real-time compliance monitoring tools were implemented to ensure adherence to internal policies and external regulations.
- Performance analytics offered managers visibility into sales trends, helping optimize strategy and team development.
- The combined solution fostered consistency, accountability, and growth without compromising operational standards.
How 1Point1 Helped
- Associates gained confidence and efficiency through focused training.
- Live monitoring tools reinforced a culture of compliance and procedural consistency.
- Data-backed decision-making enabled continuous sales performance improvement across all three business units.
- The firm built a replicable, insight-driven sales model that aligned with market expectations and regulatory needs.
CX You Can Quantify &
Impact Your Customers Can Feel
Impact Your Customers Can Feel
184%
Increase in average sales conversions per associate
100%
Compliance with internal policies and regulatory procedures
95%
Transparency in performance tracking through real-time analytics and dashboards
60%
Reduction in manual oversight and training gaps across remote and hybrid teams
More about the business solution
Through its BPM and digital transformation capabilities, 1Point1 enabled the client to drive growth while embedding compliance into every layer of the sales cycle. The approach combined automation, performance tracking, and continuous coaching to foster accountability and scale. 1Point1’s real-time dashboards and policy monitoring created a proactive sales environment aligned with capital markets standards, enabling the client to grow with confidence and control.