Transforming Medical Collaboration Through a Digital Intranet

1Point1 built a personalized and scalable intranet portal for a world-renowned medical research center, enabling smoother communication, content sharing, and access to institutional resources.

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THE CHALLENGE:
Outdated Systems and Low Engagement
Low employee engagement due to outdated interfaces
Security risks from weak permission settings
Poor information architecture and outdated technology
A Modern, User-Focused Intranet Platform

• Migrated from SharePoint 2013 to SharePoint 2016

• Enhanced navigation and document sharing features

• Personalized branch and department-level content

• Lean UX methodology for fast, iterative development

• Simplified UI for better usability and engagement

How 1Point1 Helped

• Higher staff engagement and intranet usage

• Improved access to critical resources across departments

• Streamlined collaboration and reduced reliance on emails

CX You Can Quantify &
Impact Your Customers Can Feel
55%
Increase in Intranet Engagement
45%
Faster Access to Departmental Content
35%
Reduction in Internal Support Queries
50%
Increase in Cross-Department Collaboration
More about the business solution

1Point1’s tailored intranet platform improved internal communications and collaboration, aligning with the center’s brand identity and operational growth needs.

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