Annual Report 2025–26

Investor Relations

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Every connection has one point.

Across 10 offices and four continents, 1Point1 turns millions of individual moments — a call, a claim, a transaction, a line of code — into outcomes our clients can count on. This is the year we scaled that promise with AI.

FY 2025–26

Reporting Period

8,000+

Employees Worldwide

10

Global Locations

17 yrs

Of Expertise

Client Impact

From possibilities to enterprise AI impact.

Across BFSI, technology and consumer goods, our AI-augmented BPM and CX platforms are already reshaping how leading enterprises serve their customers — at scale, and without compromising compliance.

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Mondelēz International

Consolidated multi-market customer care onto a single AI-augmented service layer, shortening resolution times across regions.

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Microsoft

Scaled technical support operations with AI-assisted triage, lifting first-contact resolution across enterprise accounts.

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ABN AMRO

Strengthened KYC, fraud monitoring and collections workflows with compliant, AI-enabled BPM processes.

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Global Telecom Operator

Deployed AI-led churn prediction and network-support triage across a multi-country subscriber base.

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Leading Travel & Hospitality Brand

Unified booking support and loyalty servicing during peak seasonal demand with AI-assisted agents.