Our Resources

Insights, impact & innovation.
Discover insights and stories to inspire innovation and drive your business forward.

Case Studies

See real-world examples of innovation and impact in action.
View All
Optimizing Fintech Operations with Agile Chargeback Management
Download
Elevating Women's Healthcare with Empathetic Call Center Services
Download
Revitalizing dormant merchants and boosting revenue
Download

Blogs

Explore the latest insights and trends.
View All
Chatbots are revolutionizing contact center efficiency by automating routine inquiries, reducing wait times, cutting operational costs, and enhancing customer satisfaction.
BPO
How chatbots are revolutionizing contact center efficiency

Chatbots revolutionize contact centers by enhancing customer experience, streamlining operations, and providing instant support. Discover their transformative impact today.

23-Jul-24
1Point1 Team
Illustration explaining personal injury claims with icons of legal documents, injured person, and justice scales to guide victims.
BPO
Understanding personal injury claims: Key insights for victims

Personal injury claims help victims seek compensation for injuries due to negligence or misconduct. Learn about types, time limits, and how insurance often impacts settlements.

22-Sep-20
1Point1 Team
Legal professionals reviewing medical records on a desk with case files, illustrating the use of medical records in bodily injury litigation.
BPO
A comprehensive guide to using medical records in bodily injury litigation

Unlock the power of medical records in bodily injury litigation. This guide covers their significance, retrieval tips, and strategies to strengthen your case.

20-Oct-23
1Point1 Team

News

Check out the latest 1Point1 news..
View All
GIWL 2025 - Woman Leader of the Organization

Jun 13, 2025
Best Organization for Women Empowerment 2025

Jun 4, 2025
One Point One Solutions bags BPO Excellence of the Year Award

One Point One Solutions Ltd has been recognised with “BPO Excellence Award- 2022” by recently held BPO Innovation Award & Summit by UBS Forums

May 21, 2025