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BPO

The 7 Deadly Sins of Chatbot Deployment (And How to Avoid Them)

Read about chatbot deployment best practices and learn the 7 deadly sins of chatbot deployment and how to avoid common mistakes for successful chatbot strategy.

16/09/2025

1Point1 Team

BPO

From Answering to Anticipating: Mapping Your Journey on the AI Customer Service Maturity Model

Read about the Customer Service AI Maturity Model- stages of AI evolution, a diagnostic self-assessment tool, and how 1Point1 drives proactive CX.

15/09/2025

1Point1 Team

BPO

Solving WISMO: How AI-Powered Self-Service Reduces Costs and Boosts eCommerce CSAT

Read about the WISMO meaning and learn how AI-powered self-service helps eCommerce brands cut costs, handle order queries faster, and boost customer satisfaction.

06/08/2025

1Point1 Tam

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See our commitment to humanity, the environment, and driving innovation.

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Inspiring inclusion with the Tulip Foundation

Explore how 1Point1 Solutions partnered with the Tulip Foundation to promote gender equality by showcasing women's craftsmanship, fostering community support, and celebrating their achievements through a vibrant exhibition event.

Apr 26, 2025

Making a difference with menstrual health education at the Aastha Foundation

1Point1’s visit to the Aastha Foundation in Indore promoted menstrual hygiene awareness, distributed essentials, and encouraged gender equality through inclusive activities.

Apr 26, 2025

Creating happy memories with the children at the Prayatna Foundation

1Point1 volunteers celebrated the International Day of Happiness at the Prayatna Foundation, bringing joy to children with fun activities, fostering creativity, and creating lasting memories.

Apr 26, 2025

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