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Insights, impact & innovation.
Discover insights and stories to inspire innovation and drive your business forward.

Case Studies

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Merchant reactivation program to drive revenue growth
Reactivating Dormant Merchants, Driving Revenue Growth
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Illustrative image supporting CX, BPO, and digital transformation services
Resolving Right the First Time
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Travel and airline CX automation hero banner
Reimagining Airline CX with Omnichannel Support
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Blogs

Explore the latest insights and trends.
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BPO
The Top 8 Bilingual Call Center Partners for a Global Customer Base

Boost your global growth! Explore the Top 8 Bilingual Call Centers for a Global Customer Base. Learn how partners like 1Point1 use GenAI to eliminate language barriers and achieve a higher CSAT.

29/10/2025
1Point1 Team
BPO
The Top 8 Airline Disruption Management BPO Providers for 2025

Top BPOs for airline disruption management and IROPS support. Use AI, GDS expertise, and global scale to save money and boost passenger loyalty.

28/10/02025
1Point1 Team
BPO
Top 7 NCUA-Compliant Call Center BPO Companies

Discover NCUA-compliant call center outsourcing companies. Secure your credit union's member data & ensure regulatory adherence with these expert BPO partners.

27/10/2025
1Point1 Team

News

Check out the latest 1Point1 news..
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GIWL 2025 - Woman Leader of the Organization
GIWL 2025 - Woman Leader of the Organization

Jul 28, 2025
Best Organization for Women Empowerment 2025
Best Organization for Women Empowerment 2025

Jul 28, 2025
Prestigious Rising Brands of India - 2023
Prestigious Rising Brands of India - 2023

One Point One Solutions, leader in Business Process Management (BPM) services has been awarded with Prestigious Brand Award by BARC Asia, a brand analysis & research based consultancy in Asia, at a grand felicitation ceremony held recently. The award was received by Akshay Chhabra, Managing Director, One Point One Solutions in recognition of their work on the evolution of BPO sector from being a support service provider to an entire support function agency combined with technical capabilities; imbibing latest innovation to maximise the efficiency. Akshay Chhabra, Managing Director, One Point One Solutions said, “Being recognized as one of India’s top brands is a significant milestone for us, and it fuels our passion to continue pushing boundaries and raising the bar. This remarkable achievement wouldn’t have been possible without the relentless dedication and hard work of our entire team.” One Point One Solutions, which was incorporated in the year 2006 caters to a broad spectrum of industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality, and Insurance. In the year 2017, the company got listed and has expanded its operations to 5 service centers in strategic geographic locations across the country. The company boasts about 40+ leading clientele spread across sectors; includes SBI Cards, Godrej Appliance, Kotak Mahindra, ICICI Bank, Airtel and Go Air to name a few. Company has expanded its footprints to USA, Australia and the UAE. It has identified small and medium enterprises across all industries in these regions that can benefit from BPO services. The company has set up a wholly-owned subsidiary company in the United States of America (USA) named “ONE POINT ONE USA INC. in the State of Delaware of USA. The company is also looking at Australia as another major international destination apart from the UAE. Read more at: https://cxotoday.com/press-release/one-point-one-solutions-bags-prestigious-brand-award/

Jul 28, 2025