Our Resources
Insights, impact & innovation.
How chatbots are revolutionizing contact center efficiency
Chatbots revolutionize contact centers by enhancing customer experience, streamlining operations, and providing instant support. Discover their transformative impact today.
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Understanding personal injury claims: Key insights for victims
Personal injury claims help victims seek compensation for injuries due to negligence or misconduct. Learn about types, time limits, and how insurance often impacts settlements.
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A comprehensive guide to using medical records in bodily injury litigation
Unlock the power of medical records in bodily injury litigation. This guide covers their significance, retrieval tips, and strategies to strengthen your case.
Prestigious Rising Brands of India - 2023
One Point One Solutions, leader in Business Process Management (BPM) services has been awarded with Prestigious Brand Award by BARC Asia, a brand analysis & research based consultancy in Asia, at a grand felicitation ceremony held recently. The award was received by Akshay Chhabra, Managing Director, One Point One Solutions in recognition of their work on the evolution of BPO sector from being a support service provider to an entire support function agency combined with technical capabilities; imbibing latest innovation to maximise the efficiency. Akshay Chhabra, Managing Director, One Point One Solutions said, “Being recognized as one of India’s top brands is a significant milestone for us, and it fuels our passion to continue pushing boundaries and raising the bar. This remarkable achievement wouldn’t have been possible without the relentless dedication and hard work of our entire team.” One Point One Solutions, which was incorporated in the year 2006 caters to a broad spectrum of industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality, and Insurance. In the year 2017, the company got listed and has expanded its operations to 5 service centers in strategic geographic locations across the country. The company boasts about 40+ leading clientele spread across sectors; includes SBI Cards, Godrej Appliance, Kotak Mahindra, ICICI Bank, Airtel and Go Air to name a few. Company has expanded its footprints to USA, Australia and the UAE. It has identified small and medium enterprises across all industries in these regions that can benefit from BPO services. The company has set up a wholly-owned subsidiary company in the United States of America (USA) named “ONE POINT ONE USA INC. in the State of Delaware of USA. The company is also looking at Australia as another major international destination apart from the UAE. Read more at: https://cxotoday.com/press-release/one-point-one-solutions-bags-prestigious-brand-award/
How Gen AI Transforms BPM”- TOI article by Akshay Chhabra, MD 2023
Mr Akshay Chhabra, MD & CEO shares his thoughts on Generative AI transforming BPM Industry over the last 5 years.
Young Strategic Leader in Training and L&D 2024
We are thrilled to announce and celebrate the recent achievement of our Head of Training & L&D, Karishma Khoja. Karishma was honored with the esteemed 'Young Strategic Leader in Training and L&D' award by Gain Skills Media for her outstanding contributions to the field. Her remarkable journey in Training and L&D, spanning from inception to sustainability, garnered widespread recognition at this prestigious industry event, attended by organizations across diverse sectors. We extend our heartfelt congratulations to Karishma and take pride in having her as a valuable member of our team.
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