The public release of OpenAI’s ChatGPT in 2022 garnered a worldwide wave of interest in the capabilities of generative AI. It took only five days for this tool to acquire the first millionusers on its platform. As on June 2023, it had a staggering 1,700 million monthly views on its website. In the interim, tech… Continue reading How ChatGPT CanHelp ImproveCustomer Service inContact Centers